Have been watching your youtube channel for a few months now. Very interesting channel, one of my favorites. You do a great job with the videos and your dry sense of humor is hilarious. Anyway, you guys are obviously very knowledgeable and seem to run an honest business so when my recently widowed elderly neighbor asked me who I would recommend to have her underground tank removed, I gave her daughter your info. My neighbor is "Mrs. Townsend" (don't know her daughter's name) on Wallkill Ave in the Pine Bush/Wallkill area and they may be calling you. Don't know many details but I dont think it's a leaker, rather she may be wanting to sell her house soon.
And keep up those great videos!!
Thank you for the excellent service provided. We were extremely pleased with your company, service and especially your team. They are amazing! Our situation was quite challenging and your knowledge and professionalism were greatly appreciated. We couldn't have made a better choice than Tank Masters and appreciated being kept informed and a part of the entire process. We will recommend Tank Masters to anyone requiring your services. Thanks again to you and your amazing team for a terrific job! Sincerely, Len and Rosanne
Thank you again for everything and enjoy the summer.
Rosanne &. Len
Dear Tank Masters Crew,
I wanted to give you guys a big THANK YOU for the job completed yesterday at our property in Carmel. Knowing that once we had the house sold, I knew we would have to get the existing underground tank abandoned properly to complete the sale. I started looking on line for companies that could help us being that my wife and I now live in Maine.
I made a list of 4 companies that operate in the Putnam County, Carmel area and then started to really look into the company itself. Tank Masters was a no brainer for me. Your site explained how an abandonment should happen, provided plenty of pictures of past jobs and most of all you had great testimonials which I read. I made the call and spoke with Krista, who again explained the process and provided a quote to me within an hour. I didn't think very long before I made the deposit and planned to get it done.
The guys who did the work, busted their butts getting the gravel to the tank that was not in a very convenient location. My son stopped by in the afternoon and was also impressed with how neat the access hole in the deck was and the professional attitude of them both.
I would gladly recommend your company to anyone who has a need like mine and have no problem with you sharing this with any prospects.
Thank you again for a job well done, especially the 2 guys that were at the house.
76 Pine Ledge Dr
Wells, ME 04090
husband and I can’t tell you how much we appreciate the work you and your crew has done. Completing the amount of work, meeting our closing deadline and satisfying the new owners seemed effortless for you. We will hold on to your number and refer you to any one in need of your services.
Bless you and be well.
Thank you so much for allowing us to pay off our job I know that was never agreed upon, also we were very impressed by your crew that showed up at my home.
Orange County, NY
Great job you run a very good Company.
I wanted to let you know how happy we are with your company, service and employees! Craig and Dwight are terrific workers and I was thoroughly impressed with their expertise, work ethics and professionalism. Richie is quite the multi-tasker, coordinating calls to the town and the supplier of clean fill while doing the physical labor as well. His concern for power lines, septic lines, etc. is something to be expected in your business, I’m sure, but he was so meticulous, everything went smooth as glass yesterday! Dwight is a very helpful person, answering my “stupid” questions and speaks very highly of both you and your staff. Thank you all so much! The only good part about this whole thing was working with people such as yourself, Craig & Dwight.
Dian & Tony
I wanted to send you this note to let you know how impressed we were with your company. From your very informative web page, to you office staff, to your permit girl bringing the application to my job for signature, my late night conversations with you, meeting with me on a holiday weekend, the scheduling process with your partner, to your installation crew led by your son, it was amazing. You were highly referred by my realtor, Oil Company, building department and believe it or not one of your competitors. On top of all this I’m not sure if you now it but you were the cheapest by $400.00. Sincerely thanks again for everything. Please put this in your testimonials.
I just wanted to tell you when I saw your AMA logo and new you were a motorcycle enthusiest it made me feel comfortable. Their is a brotherhood that most people would NEVER understand and sure enough we were not dissapionted. Exelent job your crew is young but very profesional good luck and keep your feet on the pegs.
I just wanted to thank your company and your guys for removing our tank today . It looks like the contaminated soil cleanup will be covered by our insurance like my wife spoke to you about so it’s not an issue for us. I also wanted to tell you that your team lead by Richard Coombs did an awesome job, they were very professional and knowledgeable. They cleaned up everything very well and they were very friendly and polite. Like I mentioned your guys were great. I will recommend your company to everyone that needs your services and we look forward to having your company complete the oil contamination cleanup.
Highland Mills, NY
I have been meaning to sit down and write you all a thank you note since you remediated my oil tank January 11th. Please extend my gratitude for a job well done to Craig and all the other people in your company who made my job go so smoothly and professionally. It is so rare these days to find people who actually do what they say they will do on time and on budget!
Thank you again,
Tank Masters Crew,
I just wanted to say “thank you” again for all your help and patience. Nancy called my house and spoke with my husband today about re-sending the paperwork overnight. I just wanted to let you know what a pleasure it has been working with you all. If the saying “what goes around comes around is true”, you will be showered with kindnesses you have earned.
Thank you again for your efforts.
Linda & Michael Varady
Forgot to tell you what a great job your guys did and that i will recommend your company to anyone I know who needs this kind of service……Totally satisfied …
Brian and Craig,
Thank you very much for all that you have done to make this unpleasant experience of dealing with this tank issue, much more tolerable. My wife and I sincerely appreciate all that you have done to move this along,and help us to close on this house.
Hopewell Junction, NY
Hello Brian. Thanks for the merch. Received it today and it looks great. BTW the video of my removal was a riot. Your rant to start the video was epic, maybe the best rant of all your videos. It was gold.
Best $2,000 I ever spent ha ha!!! I'm glad I chose Tank Masters. I'll wear the Merch with pride. Thanks
Thank you so much for the video. You and your boys did a great job! I will not only recommend you personally but also if I ever come across this in my mortgage business!
Hi, Krista. Thank you for getting the info to us. You all did a great job for us. Say hello to your dad!
Bill & Jeannine Kiely
I want to thank you and appreciate your professionalism in the course to what you conduct business. I would recommend your company and your team to anyone.
Thank you the guys did a nice neat clean job That’s a load off my mind
Bob and Tammy Dubois
Thank you Krista,
Your company did a fantastic job on the removal and cleanup. Additionally the new tank install outside and the required inside work was professionally well done. You would not even know anyone was at my house or property.
I have already talked you guys up at our firehouse and with friends.
Just wanted to let you know. The crew did a great job. Very happy with their work. Thanks so much!
Sent from my iPhone
Thank you so much. Your company is amazing. I will recommend you to anyone who needs removal of their tanks. We appreciate all you did.
Best Tank Masters,
Great job Brian to you and all your men.
Smoke Rise, NJ
Thank You for your prompt services and kind staff, I will recommend you to my friends and family.
Orange County, NY
Brian & crew,
Can’t thank you enough for every thing you’ve done for me regarding my oil tank. You defiantly went above and beyond the call of duty. I greatly appreciate all the “EXTRAS” you’ve giving me in order for me to get my house in condition for its sale. It looks like I’ll be closing on it the 1st week in July. I am thankful for finding you & would recommend you for future jobs.
Take care & thanks
Well you were right, I should have trusted you, I apologize for the way I acted but you can understand my concern, it’s not often you find people or a company that does not only think of money. You had an opportunity to make a lot more money then you did but instead you took the high road, for that I commend you. If you ever need a reference please give them my number. Please come by my restaurant it’s on me.
I hope you don’t mind coming up this far. I gave your business card to an associate and he said he tends to get 3 or 4 requests per week! He is a very busy man. So are you! Thanks for an excellent job. I was impressed, and so was our associate. I think the results are good in terms of the soil and all. But I don’t have to tell you that, you saw it. It was a pleasure chatting with Mike. He is a very nice young man. I kept a couple of cards for future reference.Thank you again for all your hard work and excellent results.
Dimitri & Linda
Thank you for getting the tank done yesterday. Craig and Dwight did a fine job. I just gave your name to a mason I worker with, who will be recommending you to a client, also in Hastings.
Thank You Again,
Thanks for your professionalism & expertise in correcting our spill issue. Your company and team will be my first referral given should anyone ask.
Dutchess County, NY
First of all wanted to thank you for the excellent service. Your crew was great and did a thorough job. I felt that they went above and beyond. It’s nice to have this situation off my mind. one things,, I spoke with Craig and he said that maybe you can put a real estate package together for me so I can distribute it to clients or help them have an idea of pricing. Thank you very much for the pleasant experience to a not so great situation.
Ulster County, NY
Dear Mr. Monahan,
Thank you for the job your company did at our residence. Although it was quite stressful when holes were found in the tank and it was determined the tank needed to be removed, all parties involved worked with us until the issues were resolved.It was a pleasure working with a company that prides itself on good communications between company and customer.Nancy in the office was available for help as needed.The two gentlemen originally sent out to do the abandonment did a good job; sorry I did not catch their names.You were very helpful with getting us through the process of working with our Insurance Company when holes in the tank were discovered. You also discussed the details with us at a level we could understand.Richard was in contact with us during the entire process of tank removal, working w/the oversite Co. to remove contaminated soil, and site cleanup. He kept us contantly informed throughout the different stages of the job and in all of his communications he was professional and friendly. He is very detail orientated and provided quality workmanship and safety.You should be proud of the good, quality employees you have working for you.
Dear Tank Masters Environmental,
We would like to take this opportunity to “Thank You” and Mr Monahan for your assistance, cooperation & coordination with all other involved parties, for the expeditious removal of our oil tank. Our “Thanks” also, to both teams who worked on the job, they were very courteous, neat, informative and knowledgeable while performing their jobs.
Thank you once again,
Marilyn & Charlie Boettcher
Thanks to Craig and the crew for our underground oil tank removal and above ground tank installation. They did the job in the middle of winter, which was certainly challenging. And we also appreciate them coming up to Delaware County, which is quite a distance and probably the far reaches of your service area.
Valerie and Jerry
Hi this is Chris Humphreys I won the contest for the T-shirt and I just wanted to tell you guys thanks for the hoodie and the other t-shirt as well. Really appreciate it. I started watching you guys after my nerve medication stopped working after 23 years back in the end of November which is right after I had covid so I started watching YouTube to help with me with not thinking about my anxiety and depression. Still a little bit of a struggle but I finally got me some medicine that helps. But I really enjoy you guys is show and I look up to him as a mentor like for a good father I wish I could get my boys to do like that how they are with him. Thanks again.
Hi Casey and Krista, I love watching the regular tank removal videos on the Tank Masters YouTube channel. I was really excited to be a winner of last weekend's triple hoodie challenge. As I live in the United Kingdom would you still be willing to send me a hoodie? If so, I would certainly wear it with pride. I'd also be happy to pay the shipping cost. I am so pleased that I found your YouTube channel (recommended by Post10) and thank you so much for all the content. It is really interesting and produced to a very high standard. I can honestly say that it is my favourite channel. Tank Masters is shown to be a caring family company that always gives its customers the highest levels of service. As I once said in one of my comments, if I had an oil tank that needed removal I'd fly Tank Masters over to England to do the job! Very best wishes to you and your families. Paul PS Please ignore my tick boxes below, I had to tick something to allow this message to be sent.
Thank you so much for all your help
I can’t speak high enough for you and your company.
This entire process was a nightmare and I’m very happy to have it over.
Now maybe I can sleep at night and can move forward.
I will forever owe you for all your help.
Have a great weekend!
Thank you again,
I just wanted to say how grateful my wife and I are for the great team effort. I know the boys are on scene, but none of it would be possible without your help. Count us in as happy customers!
Thank you. Job well done!!
Christine Joyce, Warwick NY
Hello Krista. I didn’t have the opportunity to say thank you for get the tank removal done as soon as you did so thank you to you and your crew. You guys made it very simple to accomplish a job. Thank f you need a recommendation feel free to contact me. Thanks again Mike
Sent from my iPhone
Michael Poganik, Washingtonville, NY
Just wanted to let you know that Craig and Dwight did a great job decommissioning our in ground tank and installing a new above ground one today. They were professional and courteous. I appreciate that there are still companies who don’t forget about customer service.
Kudos to your entire crew for a job well done on last months underground tank abandonment and replacement tank installation at my residence. Your advice visit/site inspection Okayed my concerns about the tight access into my crawl space for the new tank. Craig and his crew did an excellent job meeting all of my layout needs especially with piping. It’s rare in today’s environment to be completely satisfied with a complex contracted job- hence this acknowledgement.
Morris Plains, NJ
Yo Big Bri,
The job you and your boys did amazing . When I went down in the basement and saw my tank I said to Chanell WOW this install is beautiful.
Jersey City, NJ
Dear Brian and Craig,
I want to take a minute of your time to put in my two words about your company and your team.When we discover our old oil tank was leaking we panicked and did not where to turn, my wife found your ad in our local yellow pages and saw your WWW. and went to check it meantime I was making calls to all the other people in the phone book, after many phone calls and talking to a lot of people we narrow it to 3 estimates and yours was by FAR the BEST, our local guy wanted $875.00 just to remove the old tank and $1675.00 for the new installed tank. you were By FAR the best estimate of them all $1350.00 for everything.. after talking to Richard and You, I made my decision and I am so proud I went with your company, your team arrived at my house at the time the said they would I was very surprised to see the two young men, they fool me, the are the most professional team I seen, they are very nice, polite and professional.Craig and Dwight are a GREAT team, you should be proud of having such young talent working for you, not only they are all the above but their Knowledge of the whole process is incredible.I am very happy with the service your company offered me and I will not hesitate to recommend you to all our friends and family. Again thank you for managing such a customer friendly and efficient company.
Mr. and Mrs. Christopher Stone
First, in today’s world where customer service seems to be lost, you and the rest of Tank Master employees can rest assured you do a wonderful job of taking care of customers. From start to finish, you were a joy to work with and made a potential nightmare more like a happy dream.Second, the level of professionalism and care demonstrated in carrying forth the work itself was second to none. You were on time, showed me everything you were going to do and did it all for the exact amount you quoted us. I have already recommended you to colleagues at work and will continue to do so forever. In our family, you have earned life time customers.
Thank you for taking such good care of us!
Michael & Vicki
Just wanted to say again what a great job your guys did on our new tank, and thanks for the coupon refund as well. What I’ld like is if you could send us a few business cards with so that we can make sure to tell anyone we know who is looking to have this kind of work done to check you guys out first.
Thanks again for a job well done,
Before signing your proposal we checked out your web page and my husband and I were amazed at all the positive testimonials and I actually thought that these people must have allot of free time. Well stupid me your guys left my house about an hour ago and for some reason I felt compelled to sit down and write this even though it seems this is the response from all your customers. While your workers were here I was drilling them with questions about you your company and the work they were performing and Italo did not skip a beat. I am an attorney so I was looking for a week link in your company, to no avail. Your employees love you, their job and they take unbelievable pride in not just their craft but also satisfying the customer. Whatever or however you do it keep up the GREAT work.
Thank You So Much,
Please let Brian know that we are so pleased with the work done today by Craig and crew. They did a terrific job, cleaned up beautifully and were extremely professional in every way. The job went off without a hitch.Again, your crew was outstanding and represent Tank Masters extremely well. Thank you all so much for a job well done.
Good morning Brian,
You were right, I am very pleased with Tank Masters work. The crew was very thorough and professional. They were young but your son Craig kept them under control and kept the project moving forward by always looking towards the next step in the process. He seems to be a “natural” leader because he leads with a light but effective style – being “one of the guys” but with extra authority. A skill set that will serve him and your company very well.Thank you again for your great work!
Brandon Neil Clarke
West Chester County
I don't know these guys personally, but watching and listening to them go about their work (customer service, knowledge, attitude, work ethic, etc) is a template for how to run a successful business (IMHO). Young people thinking about going into any kind of service oriented business for themselves should do themselves a favor and watch all these videos...
Hi Brian Monahan & Team,
My name is Zack Freedman and I had the honor of receiving the Unsung Hero Award from you this year. I wanted to thank you all so much for selecting me. It has been incredibly rewarding to be apart of the Warwick Athletics Program as both a Football Player and Wrestler. I am incredibly grateful for this award and the generosity of your company.
Wishing you all a wonderful summer!
Zack "Honeybadger" Freedman
I was to reach out regarding a hoodie from the dump fill challenge .
I like to get an xxl of possible. I did want to say I'm a big fan, I'm retired a few years now but I spent 35 years dealing with thousands of contractors. I owned a construction supply company selling material and tools either at contractors' shops or job sites. I have to say the way I see you guys work is fantastic not cutting corners or half-ass work I'm impressed and that's saying a lot from what I've seen. of the thousands, I've seen you are one of only a handful that has it together pr knows how to deal with issues the right way
Hi Brian! How are you? I hope this note finds you well, and ready for an excellent weekend ahead. I just wanted to take a moment to reach out and send some praise your way for the wonderful people that Tank Masters is comprised of. My hubby and I were having lunch at Grappa yesterday, at the same time several of your team members, and perhaps family members (as I know you are family owned like we are). I cannot begin to tell you what a pleasure it was to see the way everyone at the table, including an incredibly adorable little leprechaun princess, interacted with one another, with Tony, etc. There was nothing but great energy and good vibes from the table of folks with Tank Masters shirts on. So I just had to reach out and say so. Kudos to you all! As a business owner myself, I run in to lots of other people and witness how they are. Not everyone is as lovely as your people are. I hope to have the pleasure of meeting you all sometime!
Warm regards, Vicki
Tank Masters Just want to thank you for the great job you did removing my old oil barrel. The 3 guys who did the job were very friendly and did great work. It is such a pleasure to deal with pleasant people. Will recommend your business to anyone who asks who did the work for me.
Sent from my iPad
I want to thank you and the company for a professional job on Qct. 29th at 31 Woodland Rd Highland Mills. The team led by Brian worked very well.
I’m writing you this letter to let you know that we contacted a local Co. C2G actually located in Highland. After receiving both your quotes I could not understand why a Co. located 50 miles away was $656.00 lower. I was a little nervous whether or not their would be extras but I went with your Co. anyway. Yours Son and his crew just left my home and I was right, there were extras, but they were all good extras not $ extras. The quality and workmanship is amazing, and your employees are very courteous. You don’t find many contractors that possess the pride your people show. They actually spoke highly of you and said you pay them well. Just thought you might like to hear from a VERY satisfied customer. Keep up the good work.
Thanks for a job well done. Your guys did a great job and I’ll be sure to recommend your company to any of my clients that need a tank removal or abatement. Thanks again…
Sorry for being impatient for the work to start. The final job was done very professional and the youth men you sent are a credit to your company. The site looks almost undisturbed.
Thomas A. Mundy
Just wanted to drop a note and say Thank-You for a job well done. I was very pleased with the job, your employees were here on time, and even though your truck could not make it up my icy driveway, they worked diligently to get the job done, Working in the cold and with icy ground was not easy.Your foreman on the job Craig was very polite and reassuring thru out the whole process.Since I work in Real Estate, I have already reccomended your company to someone living on Ridge Rd in Campbell Hall!
Campbell Hall, NY
Dear Tank Masters,
Please pass along to Mr. Monihan our compliments on a job well done. his son craig and crew were a pleasure to have on the job, as pleasant, respectful and hard-working as they come! we will be more than happy to recommend your company to others based on our positive experience with them.
Thanks very much,
Anne and Bid Goswami
South Salem, NY
I just wanted to thank your company for excellant customer service. The whole process was painless. Just a thank you and please pass along that the two gentleman that came to install the tank were here on time as promised and worked efficiently. I was amaized they made it look so easy but I’m sure it was a very difficult job. Thanks so much and I would recommend your company to anyone.
Pleasure doing business with you.
I am letting you know that your company was Excellent and the guys that came to the job were respectful, polite and most of all neat and efficient! I would recommend Tank Masters to anyone who is looking to have this project done. In fact, while your guys were working at my house my neighbor came over to my house the next day to look at the job. He should be calling soon.I also have a friend down in Mahopac who will be inquiring about his oil tanks as well. Thank you again for a smooth transition.
Hopewell Junction, NY
My husband and I want to express our sincere thanks for a terrific job on the removal of our oil tank. Thank you for giving us confidence and helping us through a very trying time. Your men came on time and did a perfect, neat, efficient job. They were informative, polite and totally confident in their work. We thought the oil tank removal would be a disaster for sure. What we thought would be the worst turned out to be the best thanks to you and your wonderful crew. If you ever need references please call on us, we would be proud to spread the good word regarding your Company!
Sheila and Jeffrey
Your crew was very nice, professional, hardworking and understanding. I appreciate the job they did, and would highly recommend you to anyone replacing a tank.
I wanted to follow up as I said I would after your son Craig completed the work of replacing an above ground tank at my home in Warwick, NY. I must say it was a pleasure to have Craig and his helper work at my home, the work was completed in a timely and professional manner for which I am most gratefull. Your company offered the best pricing for the work we needed done. I will recomend you and your company to anyone in need of your special services.
Joseph & Alice Kelly
Hey Krista ,
I just wanted to let you know that I received my certificate of compliance today from the town of New Windsor
Thanks again for all your hard work. You guys have a great company.
Stay safe Jim Cacioppo
Positive: Professionalism, Quality, Responsiveness, Value
For reasons that I won't bore others with, I needed to get my 550 gallon home oil tank removed. My house was built in '92 and I'm the 2nd owner. Now for anyone that has begun "looking into this"...you know that it's confusing, intimidating and nauseating...all at the same time. This job isn't something you can really get useful info from using "the google" and rather, you need to rely on the "horror stories" that are out there on the internet.
So I did what most home owners do; you start pinging various companies and at least in my case, you deal with a very wide spectrum of, lets just call it, personalities. Some just talk price (beware!), others talk experience, etc. Suffice it to say that the playing field is a bit muddy.
I came across Tank Masters via their YouTube channel. Yes that's right, they have a pretty good YT channel where they showcase various projects ranging from easy to absolutely complex and mind-numbing. I appreciated the approach of their videos and could tell that they take pride in their work. Further, since they are based in Warwick, N.Y., they want to be good citizens of our community.
I decided to use them and from the getgo, their office staff/team, owner and the 3 gents that showed up to my home a few hours ago are the embodiment of professionalism, depth of knowledge and ease/comfort.
This Morning at 8:45am, Sam, Mike and Craig showed up to my home with all their heavy gear/equipment. From the start, they treated my home/property as if it were their own; careful for how the tracks of their heavy equipment would impact my lawn, etc....they took every precaution possible to make sure that the job was done, not just "right"..but perfectly.
As they started "the dig" as the homeowner...there are really (2) possible outcomes; happy and catastrophic. Happy when the tank is pulled and you've luckily escaped any leaks or evidence of fuel spillage....or catastrophic...your home, tank and surrounding ground is now a major EPA cleanup issue. Clearly TME Inc. is/was prepared for all scenarios.
Craig's work on the bucket was incredible; well skilled, courteous and talented, he was able to find my tank, carefully remove huge boulders (yes, boulders!) and get his team ready to yank the tank. But first, Mike goes in through a SawzAll hole and cleans out/scrubs the tank clean....being careful that whatever was "cleaned out" would be carefully taken away and properly disposed of.
Well it was show time, tank was ready to be pulled out and both the tank and surrounding ground to be analyzed for any evidence of leakage, etc. You could hear my heartbeat pound out loud! BUT to my relief, the tank held! There was no evidence of any contamination of ground leakage and all we had to do was wait for the Town Building Inspector to come and rubber stamp the job with a CLEAN BILL OF SOIL HEALTH!
After the extremely courteous and affable Inspector left, the TME team got to backfilling the hole and then topping off the cavity with the nicest topsoil I've ever seen. Again the team was courteous, patient and wouldn't stop until everything was just perfect....down to the team clean up with a leaf blower and whisking away any evidence of their presence/work at my home.
All in, this team worked a hard 3 hours straight and I can honestly say that in all my years owning a home, I've never deal with such a professional company and work crew.
If you're considering this rather hectic and heady project....go with TME inc. They really know what they're doing and 20/20 being hindsight, even if I had "the other outcome", I feel very confident that this team would have managed the entire cleanup project perfectly.